Customer care

Terms and conditions

The terms that apply when you use our site or place an order.

Last updated 30 December 2024

Using this site

You must be legally able to enter a contract and provide accurate information. Our content, branding, photography and designs may not be reproduced without permission. Do not misuse the site or interfere with its operation.

Orders and payment

Prices are in GBP. An order is accepted when we confirm it. We may reject or cancel an order where an item or price is incorrect, unavailable or fraud is suspected, and will refund amounts paid. Checkout and payment are securely hosted by Wix and its providers.

Delivery and returns

Delivery estimates are not guarantees. Our shipping policy and returns policy form part of these terms.

Safety and liability

Swimming and cold-water activity carry inherent risks. Product or training content is general information, not medical or safety advice. Assess your ability and conditions, seek appropriate advice and follow local safety guidance. Nothing excludes liability that cannot legally be excluded.

Changes, law and contact

We may update these terms and publish the revised date here. They are governed by applicable UK law. Contact info@owntheadventure.co.uk.